Website Policies

As a general rule, this portal does not automatically collect any personally identifiable information, such as your name, mobile number or e-mail address, when you visit the website.

When you browse, read pages or download information from this website, certain technical information may be automatically collected and stored for administrative, security and statistical purposes. The information may include:

Internet Protocol (IP) address and domain name from which the website is accessed;

Type of browser and operating system being used;

Date and time of the visit;

Pages or URLs visited; and

Referring website, where applicable.

This information is used to understand website usage, improve the performance and usability of the portal, identify technical issues and maintain the security of the website.

We do not ordinarily attempt to link such technical information with the identity of individual users. However, such information may be examined where necessary to detect, investigate or prevent attempts to damage, misuse or compromise the website, or where required by law or by a competent law-enforcement authority.

Personal information is collected only when you voluntarily provide such information through forms, applications, feedback, registrations or other services available on the portal.

Depending on the service being used, you may be required to provide information such as your name, mobile number, e-mail address, postal address or other details necessary for providing the requested service.

The information provided by you will be used only for the purpose for which it has been submitted, including processing your request or application, providing the requested service, responding to your queries and carrying out the relevant official functions.

Users are advised to provide only the information that is specifically requested or required for the relevant service.

Personal information provided through this portal may be used for:

Providing the requested service or information;

Processing applications or requests submitted through the portal;

Responding to queries, feedback or communications;

Maintaining necessary official records;

Improving the services provided through the portal; and

Carrying out functions authorised by the Government.

Personal information is not collected or used for commercial marketing purposes.

Personal information provided by users through this portal will be handled with appropriate care.

Information may be shared with the concerned Government Department, authority, office or authorised agency where it is necessary for providing the requested service or carrying out an official function.

Information may also be disclosed to competent authorities or law-enforcement agencies where required or permitted by applicable law, rules, regulations or lawful directions.

We do not sell personal information collected through this portal to any third party.

This portal may use cookies or similar technologies for technical and functional purposes to provide secure and seamless navigation and to support the proper functioning of the website.

Where session or non-persistent cookies are used, they are generally deleted when the browser session ends.

Cookies may be used for purposes such as maintaining user sessions, authentication, remembering necessary preferences and improving the performance of the portal.

Users may configure their web browser to accept or refuse cookies. However, disabling certain cookies may affect the functionality of some services available on the portal.

Reasonable technical and organisational security measures are implemented to protect information handled through this portal against unauthorised access, misuse, loss, alteration or disclosure.

Access to personal information is restricted to authorised personnel and agencies who require such information for legitimate official purposes or for providing the relevant services.

This portal may contain links to other Government websites, portals or external websites for the convenience of users.

When you follow a link to another website, you will be subject to the privacy policy and terms applicable to that website.

Users are advised to review the privacy policy of the concerned website before providing any personal information.

Information collected through this portal will be retained for the period necessary to fulfil the purpose for which it was collected, to provide the relevant service, to maintain official records, or as required under applicable laws, rules and Government policies.